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Website Disclaimer

Welcome to biolume.health (the "Website"), operated by [Biolume Health] (ACN 677 751 530) trading as Biolume Health (ABN 96 677 751 530 (the "Company," "we," "us," or "our"). Your access to and use of this Website is subject to the terms and conditions outlined in this Disclaimer, along with our [Terms of Service] and [Privacy Policy].
By accessing or using this Website, you acknowledge that you have read, understood, and agreed to be bound by this Disclaimer. If you do not agree with any part of this Disclaimer, you must discontinue use of this Website immediately.
  1. No Medical Advice
    1. The content provided on this Website, including AI-generated pathology insights, risk assessments, and other informational materials, is for informational purposes only and does not constitute medical advice, diagnosis, treatment, or recommendations.
    2. The AI-assisted analytics system does not replace professional medical advice from a licensed healthcare provider.
    3. Users must not rely solely on AI-generated insights when making medical decisions. Always seek advice from a qualified healthcare professional before acting on any health-related information provided by the Website.
    4. The Company does not assume any responsibility for decisions made based on AI-generated test results or other information provided through the Website.
  2. No Professional or Legal Advice
    1. The information available on this Website is not intended as a substitute for professional medical, legal, financial, or other expert advice.
    2. You should seek independent professional advice tailored to your specific situation before making any decisions based on the information provided on the Website.
  3. Accuracy and Reliability of Information
    1. While we strive to ensure the accuracy and reliability of information on the Website, we do not guarantee that all information, including AI-generated insights, is complete, accurate, up-to-date, or error-free.
    2. AI-based pathology assessments are probability-driven and subject to ongoing updates, refinement, and improvement. Results may change based on additional medical data, evolving AI methodologies, or updates to the Company's algorithms.
    3. Users acknowledge that AI-generated insights are derived from statistical models and should not be used as definitive health conclusions.
  4. Limitation of Liability
    1. To the fullest extent permitted by law, the Company disclaims all liability for any loss, damage, or harm arising from:
      1. Reliance on AI-generated reports, pathology insights, or Website content.
      2. The inaccuracy, incompleteness, or misinterpretation of information on the Website.
      3. Interruptions, errors, delays, or security vulnerabilities affecting the Website.
      4. Unauthorised access, data breaches, or cybersecurity incidents.
      5. Third-party services, including pathology labs, software providers, or external websites.
    2. Under no circumstances shall the Company, its directors, employees, agents, or affiliates be liable for:
      1. Direct, indirect, incidental, consequential, special, or punitive damages.
      2. Medical negligence, malpractice, or diagnostic errors resulting from reliance on the AI-assisted pathology analytics system.
      3. Decisions made by users based on Website content or AI-generated assessments.
    3. Users acknowledge that they use this Website at their own risk, and the Company provides no warranties regarding the Website’s performance, accuracy, or availability.
  5. Third-Party Services and External Links
    1. The Website may integrate third-party services, such as pathology laboratories, payment processors (e.g., Stripe), AI analytics providers, and cloud storage platforms.
    2. We do not own, control, or endorse third-party providers and are not responsible for their accuracy, reliability, security, or service availability.
    3. External links to third-party websites are provided for convenience. Clicking on such links may direct you to websites that operate under separate terms and privacy policies. We disclaim all liability for any loss or damage incurred through third-party websites.
  6. AI Technology and Data Limitations
    1. The Website incorporates AI-assisted analytics to process pathology test results and provide risk assessments.
    2. AI-generated reports are not a substitute for laboratory analysis or human medical expertise. They do not predict specific medical outcomes and should not be interpreted as definitive medical conclusions.
    3. Users acknowledge that AI-generated pathology insights are statistical estimations and that medical decisions should be made in consultation with a qualified healthcare professional.
  7. User Responsibilities

    By using this Website, you agree that:
    1. You will not use the Website for unlawful, fraudulent, or unethical purposes.
    2. You accept full responsibility for any decisions or actions taken based on the content of the Website.
    3. You acknowledge that the Website does not guarantee uninterrupted, secure, or error-free service.
    4. You will not misuse, hack, or interfere with the Website’s functionality, data integrity, or security features.
  8. Data Privacy and Security
    1. The Company collects, processes, and stores personal and health-related information in accordance with Australian privacy laws, including the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
    2. AI-generated insights and pathology data may be processed, de-identified, and stored for service improvements, research, and quality assurance.
    3. Users acknowledge that no online platform is 100% secure, and while we take reasonable security measures, we cannot guarantee absolute data protection.

      For more details, please refer to our [Privacy Policy].
  9. Indemnification
    By using this Website, you agree to indemnify and hold harmless the Company, its affiliates, directors, officers, employees, and agents from and against any claims, liabilities, damages, losses, or expenses (including legal fees) arising from:
    1. Your use of or reliance on Website content, AI-generated reports, or third-party services.
    2. Any breach of this Disclaimer, our Terms of Service, or Privacy Policy.
    3. Any misuse or unauthorised access to the Website or its data.
  10. Governing Law and Dispute Resolution
    1. This Disclaimer is governed by and construed in accordance with the laws of New South Wales, Australia.
    2. Any disputes arising from the use of the Website shall be resolved through mediation, and if unresolved, submitted to the jurisdiction of the courts of New South Wales, Australia.
  11. Changes to This Disclaimer
    1. The Company reserves the right to update or modify this Disclaimer at any time. Changes will be posted on the Website, and continued use of the Website after modifications constitute acceptance of the revised terms.
    2. Users are encouraged to review this Disclaimer periodically for updates.
  12. Contact Information
    If you have any questions about this Disclaimer or concerns about the Website, you may contact us at:
    1. Company Name: Biolume Health
    2. Email: [support@biolume.health]
Acknowledgment
By continuing to use this Website, you acknowledge that you have read, understood, and agreed to this Disclaimer.